Safe Betting Pledge

BP99 Responsible Gaming Guidelines

Betting is entertainment, not a burden. BP99 wants every member to play with enjoyment, safety, and control. Use our responsible gaming tools and guidelines to build healthy habits.

24/7 Support
18+ Age Verification
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5 Protection Tools

Pillars of Responsible Gaming

BP99 follows six core principles to ensure responsible gambling on our platform.

Setting Betting Limits

On BP99, you decide your own daily, weekly, or monthly betting limit. Setting a limit significantly reduces the risk of overspending.

Breaks & Cooling-Off

If you feel like you need a break, use BP99's Cooling-Off feature. You can temporarily suspend your account for anywhere between 24 hours and 6 weeks.

Self-Exclusion

For a longer break, choose the Self-Exclusion option. You can suspend your account anywhere from 3 months to permanently.

Time Tracking

BP99 keeps you informed of how much time you're spending on the platform. Reminders are sent after a set period to help you stay on top of your session time.

Age Verification

Age verification is mandatory when registering on BP99. No one under the age of 18 is permitted to use this platform. This is one of our strictest policies.

Round-the-Clock Support

Concerned about addiction or excessive betting? BP99's support team is available 24/7, every day of the week. Don't hesitate to reach out — we're here to help.

BP99 Responsible Gaming Tools

BP99 provides several effective tools to help you keep your betting habits in check.

Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Limits take effect immediately once set. To increase a limit, a 7-day processing period applies.

Loss Limit

Set a maximum limit on how much you can lose within a given period. Once that limit is reached, BP99 will automatically prevent you from placing further bets for that period.

Session Time Limit

Set a limit on how long you can play in one session. Once the time is up, you will be logged out automatically. You can log back in the next day.

Reality Check

At set intervals, BP99 will show you a pop-up summarising your session duration and profit or loss. This helps keep you aware and in control.

Self-Exclusion

You can close your account for 3 months, 6 months, 1 year, or permanently. If you attempt to open a new account during a self-exclusion period, bp99 will reject it.

Promotions Off

To stop receiving bonus and promotional offer notifications, simply opt out in your settings. This helps reduce the temptation to bet more than you intend.

1 What is responsible gambling and why does it matter?

Responsible gambling means treating betting as an enjoyable form of entertainment — never as a source of income or a way to relieve stress. BP99 believes that with the right mindset and the right tools, betting can be a healthy and enjoyable experience.

Online betting is growing rapidly in Bangladesh, with more people placing bets on cricket, football, and other sports. However, many are not fully aware of the risks involved. Excessive betting can damage family relationships, financial stability, and mental health.

BP99 takes this matter very seriously. That's why we're committed to building a culture of responsible gaming from the ground up. Our goal is for every member to enjoy betting — without it ever having a negative impact on their life.

Remember: betting is entertainment, not an investment. No one can guarantee a win. Only ever bet money you can afford to lose without it affecting your daily life.

2 Signs of Problem Gambling

Many people don't realise when betting is becoming a problem. If you notice any of the following signs, it's time to take care and make use of BP99's support tools:

  • Chasing losses by placing bigger bets to try to win back what you've lost
  • Borrowing money from family or friends to fund betting
  • Hiding betting activity or lying to family members
  • Feeling restless, irritable, or unfocused when not betting
  • Neglecting work, studies, or family responsibilities to spend time betting
  • Continuing to bet despite being in financial difficulty
  • Repeatedly failing to stop betting despite trying
If you notice any of the signs above in yourself, contact the BP99 support team immediately or activate the Self-Exclusion feature.

3 Golden Rules for Safe Betting

Follow these guidelines to enjoy responsible, long-term betting at bp99. They've been shaped by the experience of millions of seasoned bettors.

  • Set a budget: At the start of each month, decide how much you're willing to spend on betting. Never exceed that budget — no matter how sure you feel about the next bet.
  • Don't bet on impulse: Avoid betting when you're feeling down, angry, or stressed. Emotions cloud your judgment.
  • Keep wins in perspective: Don't put all your winnings straight back on a bet. Set some aside.
  • Take regular breaks: Avoid betting for long stretches at a time. Take at least a 10-minute break every hour.
  • Make informed decisions: Base your bets on statistics and analysis, not guesswork. BP99's Analysis page is there to help.
  • Tell a friend or family member: Let the people close to you know that you bet. Transparency helps prevent addiction.

4 Minor Protection

Anyone under 18 is strictly prohibited from opening an account at bp99. Age is verified at registration using a national ID or other valid identity document.

If there are minors in your household, make sure they cannot access your device or account. Some practical steps:

  • Use a password or biometric lock on your device
  • Always log out of the BP99 app when you're done
  • Never share your login details with anyone
  • Use parental control software on devices accessible to children

If you suspect a minor is using BP99, notify our support team immediately. We will investigate and take action within 24 hours.


5 Getting Help

Betting addiction is a mental health condition — there is no shame in it. With the right support at the right time, recovery is possible. BP99 is here for you every step of the way.

Contact BP99 directly for immediate support:

  • Live Chat: Click the live chat button at the bottom corner of the website — available 24/7
  • Email: support@bp99.biz — response within 48 hours
  • Self-Exclusion: Can be enabled at any time from Account Settings
BP99's support team is trained in responsible gaming. They will assist you with complete confidentiality and without judgment.

Betting Risk Level

Financial LossHigh
Mental StressMedium
Family ImpactMedium
Addiction RiskLow

Setting limits significantly reduces this risk.

Quick Navigation

Need help?

Our support team is always here for you. Get in touch.

support@bp99.biz

7 days a week · 24 hours a day

Self-Assessment

Ask yourself the questions below. If you answer "yes" to more than one, consider using BP99's responsible gambling tools.

Financial Behaviour

1

Do you sometimes spend more than your budget on betting?

2

Do you tend to chase losses by placing more bets to win back money you've lost?

3

Have you ever borrowed money or taken money from family to fund your betting?

4

Are you cutting back on daily expenses to spend more on betting?

Behavioral Conduct

5

Do you feel restless, irritable, or empty when you're not betting?

6

Have you ever tried to stop betting but couldn't?

7

Do you hide your betting from family or friends, or lie about it?

8

Are you prioritising betting over work, studies, or family responsibilities?

If you answer "yes" to 3 or more questions, contact the BP99 support team immediately or enable the protection tools from your account settings.

FAQ

Answers to members' frequently asked questions about responsible gaming.

After logging in, go to "Account Settings" > "Responsible Gaming". From there, you can set separate daily, weekly, and monthly deposit limits. Limits take effect immediately. Reducing a limit applies instantly, but increasing one requires a 7-day waiting period.

Yes. Any balance remaining in your account before Self-Exclusion is activated can be withdrawn. During the Self-Exclusion period, new deposits and bets will not be possible. Submit a withdrawal request and our support team will help you complete the process.

A cooling-off period is a short-term break — from 24 hours up to 6 weeks. Betting is paused during this time, but your account remains active. Self-exclusion is a longer-term commitment — from 3 months up to permanent. During self-exclusion, all promotional communications are also stopped.

Change your password immediately and enable two-factor authentication. If a minor has accessed the account, email support@bp99.biz or contact us via live chat right away. We will investigate and take prompt action.

When you enable Reality Check, a pop-up notification appears at set intervals (e.g., every 30 minutes or 1 hour). It shows your total session time, total amount wagered, and net winnings or losses. This keeps you aware and helps prevent excessive play.

Absolutely. BP99's support team is specially trained in responsible gaming. Reach out via live chat or email and we'll help you use our protection tools — or arrange account closure if needed. All communication is completely confidential.
Play Responsibly

Start Betting Safely with BP99

Keep your betting experience on BP99 enjoyable and in control at all times. Use our responsible gaming tools to play safely.

18+ only. Gamble responsibly. Betting can be addictive.

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